7 Best HR software with the Best Customer Support 2024 Reviewed

Reviewed by: Jayprakash Prajapati | Last updated on August, 14, 2024

A Human Resource Management System – (HRMS) or Human Resource Information System or Human Capital Management is a form of human resource software combining multiple systems and processes to ensure easy human resources, business processes, and data management. I will review this in the Best HR software with the Best Customer Support.

HR software collects and organizes all the information you collect throughout the employee’s life cycle, then helps you use it to achieve great things. Whether you are hiring, preparing for compensation, onboarding, or building culture. So definitely you should consider it with regard to HR software.

If you Best Range HR software. So it is always ready to take on all the diverse responsibilities, which makes this HR software streamline regular HR work and protect its mistakes. Overall, it is good to improve with more capabilities and better methods.

Check out the top HR software options available in India! From online HR tools to HRMS software, we’ve covered you with the best HR platforms for small businesses. Stay ahead of the game with the leading cloud-based HR software with the Best Customer Support in 2024.

Explore the most popular HR software and find your company’s best HR management tools. Don’t settle for anything less than the best regarding human resources software – choose the top HRMS software for your business today!

If you are a first-time buyer or want to switch to HR software, then this is the right place for you. We will discuss the Best HR software with the Best Customer Support. So that you can get help in finding the best HR software for your business 🙂

What is the Best HR software with the Best Customer Support?

Here are my picks for the Best HR software with the Best Customer Support to use this year.

1. Freshteam.

It is smart HR software for growing businesses. It allows complete management of its hiring, onboarding, time-off, employee data, and HR workflows all in one place. More than 40000 customers have expressed their love for FreshWorks. Who are very confident And let’s start with confidence.

This commercial software is unsightly, expensive, difficult to install, and frustrating to use. But, countless hours are wasted trying to optimize these solutions, and they often require expensive professional services to get everything working. This, in the end, makes the solution so complex that businesses need to employ full-time employees to babysit the software.

BEST FOR:

At FreshWorks, it is a powerful software to improve your business. Software that is ready to go makes it easy to set up and use and requires minimal customization. All of their products live up to this promise and are backed by their world-class support. And the best thing is that you don’t have to break the bank to make them work.

Here’s why we recommend Freshteam 🙂

KEY FEATURES:

This software includes a wide range of features, and a selection of best-in-class HR software for growing businesses that help every growing company simplify recruiting, modernize employee management, and build a globally more substantial workplace.

• Freshdesk: A unified platform to deliver the best omnichannel customer service.
• Freshchat: Deliver digital-first customer service powered by a bot and human assistance across convenient and familiar channels.
• Freshcaller: Reimagine your cloud-based phone system for businesses of all sizes across 90+ countries.
• Freshsuccess: Protect revenue, increase customer lifetime value, and strengthen customer relationships.
• Freshworks CRM: Align your sales and marketing teams to create better experiences with an all-in-one CRM.
• Freshservice: Streamline your IT service and manage internal requests from your employees.
• Freshteam: Recruit and onboard top talent. Manage all employee details and time off in one place.
• Freshping: Monitor your website’s availability. Get down alerts and status pages for free.

PROS:

• Applicant Tracking: Find, interview, and hire great candidates.
• Onboarding: Connect and engage with your new employees fast.
• Employee database: It can securely organize all employee data and files.
• Time-off management: Can easily track, approve, and report time-off requests.

PRICING PLAN:

Pricing Plans: Try Freshteam free for 21 days

2. BambooHR.

This is the most important asset for your business – your HR – to help you develop complete HR software. This can save you time in all your processes. not only that, you can see your employees in an equal way, from recruitment to offboarding, from Time tracking to Payroll, and from performance to culture, you get full permission. Which shows you all the ways to free BambooHR from all these processes.

How does BambooHR work? If your company needs software that dramatically reduces their paper usage, especially for the onboarding process. A full range of benefits, bonuses, enhancements, and other job-related information can be easily tracked in BambooHR, making it the most comprehensive, easy-to-use HR software.

KEY FEATURES:

BambooHR Tool is designed to be easy. People who are the key to workplace excellence. If you give HR knowledge and time to work with people, they can build the kind of culture, policies, and behavior of people that make whole organizations feel free to be better at their work. If you give employees the power to help themselves, they feel more valued and capable as contributors rather than simple assets. Which is designed to do both BambooHR.

PRICING PLAN:

Bamboohr plans can be started with a free signup. Apart from this, when it comes to paid plans, you will have to contact their team for this.

3. Gusto.

ZenPayroll Company makes it easy to ship, pay, insure, and support your enthusiasm and your hardworking team. They like to spend time with those people, who care about everything you care about with them, which seems very energetic to do that work. Who would be able to feel the same in this gusto? And this is what they want to spark for small businesses and employees everywhere.

The ZenPayroll company was launched in 2012, serving Gusto more than 100,000 businesses across the country, and every year they process billions of dollars of payroll, not only that they provide employees with benefits such as health insurance and 401 (k) accounts – while helping companies create incredible workplaces.

KEY FEATURES:

You make it easy to set up your business with modern payroll, benefits, and human resources. These plans are designed to meet your unique needs.

Protects you from costly compliance mistakes. Setting up your HR properly can help you avoid fines and lawsuits. not only this, ZenPayroll provides tools to help you stay compliant and get ahead of the changing rules that affect your business.

• Full-service payroll
• Medical, dental, vision
• Certified Human Resource Specialist
• Time care
• Hiring and onboarding
• Employee finance tool
• Hire best practices
• Performance Evaluation
• Job Description and Offer Letter
• Termination requirements
• Labor law policy templates
• Employee Handbook Builder

PRICING PLAN:

This software scheme is very sophisticated. Offers plans and features along with the same. The plans for this software start from $40.00 to $60.00. And its Exclusive pricing which you have to contact their team directly.

4. SAP SuccessFactors,

This SAP is the best to manage from small to large businesses. It is not the same service provider. It is a provider of many services. This helps businesses. not only this, SAP is the market leader in enterprise application software, helping companies of all sizes and all industries run at their best. It touches 77% of worldwide transaction revenue on an SAP system.

OVERVIEW:

Their machine learning, Internet of Things (IoT), and advanced analytics technologies help transform customers’ businesses into intelligent enterprises. The end-to-end suite of applications and services enables our customers to operate profitably, continuously optimize, and make a difference.

SAP SuccessFactors is a cloud-based HR solution for your organization. Which is based on the business solution software as a service (SaaS) model. Not only this, the device is designed to meet the needs of enterprise-class organizations. Which also helps you to improve business performance and get better results.

BEST FOR:

This is SuccessFactors HXM Suite which can enable the transition from transactional human capital management (HCM) to end-to-end experiences that create a more flexible, engaged workforce and a more flexible business.
Changing from HCM to HXM makes all the difference

Whatever you do with SAP’s Human Experience Management (HXM) solutions, put your people at the center of it to help you strengthen engagement, performance, and profitability.

SAP U.S. by SuccessFactors With the benefits Administration application you can simplify and streamline your online benefits enrollment, employee communication, and administration for your employees based in the United States. Using this application, employees can access and enroll in all types of benefits from any device. Which gives administrators access to a suite of tools to help support staff and manage benefit programs.

KEY FEATURES:

• Global expertise.
• Provides extensive HCM suite.
• Payroll Timesheet Reporting.
• Recruitment allows human resource transactions.
• Compliance and Audit Integration.
• Transformation and transfer status.
• Extensibility allows for learning and development.
• Helps you manage time.
• Allows you to query at the planned time.
• Crude operations on all SuccessFactors objects.

PRICING PLAN:

Starting from US$6.30/Month Per User

5. Deputy.

Deputy scheduling and timesheet without general chaos. Makes it easy to take on any device. not only this, this scheduling and time tracking often comes on the HR department’s plate. The larger the office or organization it is, the more regular work is on you. You know. That you can improve in other areas of HR. It is not so easy if you have to set and check the schedule all the time.

OVERVIEW:

It is an award-winning software, created by people who know shift work. He has worked long shifts. which has made countless changes in the schedule and has added complex salary calculations, so they have made tools to make that work effectively. Who I am reviewing with you today.

The deputy allows complete integration with leading payroll, POS, and HR systems, and also gives you a seamless experience from day one.

BEST FOR:

BambooHR has deputy sync to handle all of the big names in payroll software, including Gusto, ADP, OnPay, and Paychex, along with extensive HR requirements.

KEY FEATURES:

Why is it that more than 250,000 people use business depts? This app is easy to pick up, saves managers and employees valuable time, and it generates ROI for businesses at twice the industry average.

It is challenging to manage teams, now more than ever – so they make the work easier. Their platform makes it easy to schedule on-demand, prepare accurate payroll, and communicate clearly. they streamline employee administrators so that you and your team can focus on what matters.

• Scheduling software
• Time tracking software
• Time clock app
• Fair workweek compliance
• Performance management
• Break planning compliance
• Demand forecasting
• Employee onboarding
• Leave management software
• Shift planning software
• Workplace communication
• Task management
• Auto scheduling software
• Shift swapping software
• Payroll integration
• Workforce Management
• Deputy mobile app

PRICING PLAN:

Try Deputy for free ( no credit card required)

6. kredily.

kredily is inspired by the philosophy of creating a world-class product. Joe Kredily has powerful and complete HRM and payroll software for enterprises to automate their workflows without spending a dime! which is trusted by over 5000 companies and 200,000+ employees.

OVERVIEW:

With Joe Kredily, you can now streamline your HR workflow without shuffling between spreadsheets, not only can you empower and engage your employees, track performance, and optimize your business spend Huh.

It is the online best HR software in India, which is Credi as a payroll and HR software. It is a product of PeopleProsper Technology, a Bengaluru-based HRTech and fintech company.

BEST FOR:

At the end of the month, HR and payroll teams have to bear the brunt of the overload. Just imagine if you could save 4 working days per month by automating worldly and repetitive tasks, so kredily provides payroll and HR software to all organizations in India at zero cost, making the lives of HR professionals, finance managers, and business founders easier.

KEY FEATURES:

• Kredily: Credpay is India’s first salary payment gateway. Who can pay salary from any bank to their employee’s bank accounts in no time.
• Payslip generator: It can generate the payslip of every employee in no time. Just upload your payload register. And create a pay slip with one click.
• Customizable salary structure: Choose from a list of predefined recurring, variable, and ad hoc components or create your own salary structure.
• Statutory compliance: Kredily has simplified most compliance, making PF, ESI, PT, and TDS make your life a lot easier
• Tax Management: This credit automatically calculates tax liability, based on the salary structure of employees and investment declaration.
• Tax Calculator: This income tax calculator makes it easy to choose between new and old tax schemes.
• Bank integration for safe and timely salary payments.

7. GreytHR.

GreytHR is the HR business tool needed to survive and thrive, which automates HR processes, and empowers employee self-service. And you can get full productivity. And can engage employees.

OVERVIEW:

This is the best HR software in India. Greytip Software was founded with the objective of providing relevant and cost-effective software solutions in the HR domain to companies around the world. this is because, since 2009, we have done this with GreatHR. India’s first fully integrated cloud-based HR and payroll software was created, Its powerful automation options and cost-effective nature make GRTHR trusted by more than 9000 brands worldwide, including industry leaders such as Chai Point, Volvo, TeamLease, and Hexaware

BEST FOR:.

GreytHR, makes it easier and quicker for you to do regular HR task responses. This HR software protects you from all human efforts, and makes employee data of organizations easily accessible with just one click.

With this GreytHR, employees can easily access and update their personal data. This HR management software provides ultimate solutions such as employee helpdesk and employee self-service for employee satisfaction. In addition, GreytHR comes with a vacation management system with integrated attendance management and employee self-service and payroll management facilities.

KEY FEATURES:

Core HR – Where Everything Starts:

• Capture all employee data.
• Manage lifecycle activities.
• Search employee data.
• Track employee assets.
• Collect and update KYE information.

GreatHR onboard – a pleasant onboarding experience:

• Paperless Onboarding Process.
• Integrated Document Management.
• Review Workflow.
• Ensure New Hire Compliance.

Employee communication, reminders, and alerts:

• Manage employee communication.
• Send reminders and alerts.
• Use notification templates.
• Update and publish company policies and forms.

HR report and dashboard:

• Use readymade HR MIS reports.
• Gain insights from HR dashboards.
• Gain insights from the CEO dashboard.

Employee document management:

• Manage and access employees’ documents.
• Generate letters to employees.

PRICING PLAN:

GreytHR – 7-Days Free Trial

Executive Summary.

HR (Human Resources) software and tools are digital solutions designed to streamline and enhance various HR processes and tasks within organizations. These software applications are used by HR professionals to manage employee data, recruitment, payroll, performance evaluation, and more. Here’s a brief summary of HR software and tools:

1. Employee Data Management: HR software provides a centralized repository for storing and managing employee information, including personal details, contact information, employment history, and documentation.

2. Recruitment and Applicant Tracking: These tools facilitate the entire recruitment process, from posting job vacancies to applicant tracking, interviewing, and onboarding. They often include features like resume parsing and candidate assessment.

3. Payroll Processing: HR Tools automates payroll calculations, tax deductions, and salary disbursements, reducing errors and ensuring timely and accurate payments to employees.

4. Time and Attendance Tracking: Tools for tracking employee work hours, attendance, and leave requests to help HR departments manage employee schedules, absences, and paid time off.

5. Performance Management: HR software enables the setting of performance goals, conducting evaluations, and providing feedback to employees. It helps identify areas for improvement and career development opportunities.

6. Training and Development: These tools assist in creating training programs, tracking employee skills, and managing professional development plans to enhance employee capabilities.

7. Employee Self-Service: HR software often includes self-service portals where employees can access their own information, submit requests, and update personal details, reducing administrative burdens.

8. Benefits Administration: HR tools help manage employee benefits such as health insurance, retirement plans, and other perks, ensuring compliance with legal requirements.

9. Compliance and Reporting: HR software assists in ensuring legal compliance by generating reports, tracking employee records, and managing HR-related documentation.

10. Recruitment Analytics: Many HR tools provide data analytics and reporting capabilities, allowing HR professionals to gain insights into recruitment efficiency, employee performance, and workforce demographics.

11. Mobile Accessibility: Modern HR software often includes mobile apps or responsive web interfaces, enabling HR tasks to be performed on the go.

12. Integration with Other Systems: HR software can integrate with other organizational systems, such as accounting and finance software or time and attendance systems, to streamline data exchange.

13. Employee Surveys and Feedback: These tools help gather employee feedback through surveys and performance reviews, fostering employee engagement and satisfaction.

14. Talent Acquisition and Onboarding: HR software assists in identifying and attracting top talent and streamlining the onboarding process to ensure a smooth transition for new hires.

15. Employee Engagement: Some HR tools focus on improving employee engagement through features like pulse surveys, recognition programs, and communication tools.

In conclusion, HR software and tools play a crucial role in managing various aspects of human resources within organizations.

They enhance efficiency, reduce administrative burdens, ensure compliance with labor laws, and contribute to employee satisfaction and development.

By automating HR processes and providing valuable data insights, these tools empower HR professionals to make informed decisions and contribute to the overall success of the organization.